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The London Clinic chooses Hyland Healthcare to manage unstructured clinical content and to deliver a complete image-enabled patient record

One of UK’s largest independent hospitals selects OnBase Medical Records to manage content and meet clinical and operational needs

The London Clinic, one of the UK’s largest independent charitable hospital, has selected OnBase, Hyland’s enterprise information platform, to digitize and manage clinical and back office documents; complementing its existing Acuo Vendor Neutral Archive. The platform will optimize workflows and performance across the organisation, delivering content to clinicians and staff by integrating with its existing Meditech electronic patient record (EPR) and other core clinical software applications to improve medical data management and reduce operational costs.

With over 1,000 staff, 600 consultants and 234 beds, The London Clinic treats more than 120,000 patients annually in its modern location in Central London.

Already an existing customer benefiting from Hyland’s enterprise imaging solutions, The London Clinic will work with leading IT services and solutions partner Arkphire to leverage OnBase across the organization. The enterprise-wide strategy will allow the health system to realize the full benefits of Hyland’s content services and enterprise imaging solutions to better connect and improve business processes across all departments and specialties.

Since 1932, The London Clinic has been providing patients with the highest standards of treatment. The guiding principle of The London Clinic has always been to deliver exceptional patient care. This was the focus in 1932 when The London Clinic first opened, and it has remained the ethos it has followed for nearly 90 years.

James Maunder, chief information officer at The London Clinic, said: “We have a long-standing relationship with Hyland and value the team’s commitment to delivering cost-effective solutions that add real value to our hospital. OnBase is at the very heart of our journey to a paper-free and digitally-transformed organisation and we welcome the opportunity to develop this partnership further.”

‘’We are excited to be a part of this transformational project at The London Clinic. Patients will see a significant difference in the quality of interaction and information available to them,’’ said Haroon Iqbal, EMEA healthcare account manager. ‘’By connecting all departments and specialties, healthcare staff and patients will have secure access to information, such as medical records and consent forms, from anywhere – including mobile devices. There aren't many private health care facilities in the UK where such depth of patient insight is available, and we know from other markets that these are aspects valued by patients and clinicians alike.’’

For more information about the benefits of implementing content services and enterprise imaging solutions to improve clinical information access and management, visit

About Hyland Healthcare

Hyland Healthcare provides connected healthcare solutions that harness unstructured content at all corners of the enterprise and link it to core clinical and business applications such as electronic patient records (EPR) and enterprise resource planning (ERP) systems. Hyland Healthcare offers a full suite of content services and enterprise imaging tools, bringing documents, medical images and other clinically rich data to the healthcare stakeholders that need it most. This comprehensive view of patient information accelerates business processes, streamlines clinical workflows and improves clinical decision making. For more information, visit

About The London Clinic

The London Clinic is the UK’s leading private charitable hospital, situated in Harley Street, the heart of London’s medical district. Opened in February 1932 by the Duke and Duchess of York (later becoming King George VI), The London Clinic has been at the forefront of healthcare for close to 90 years. Our services are provided across seven buildings housing ten theatres, 234 beds, consulting rooms and a wide range of diagnostic services, including the latest 3T MRI scanner. The Duchess of Devonshire Wing, The London Clinic’s custom-built cancer centre, spans eight floors, offering access to state-of-the-art radiotherapy and chemotherapy suites, along with Europe’s largest private stem cell collection and storage facility. We were the first independent hospital in the UK to gain the Joint Accreditation Committee ISCT Europe and EBMT (JACIE) accreditation in recognition of our quality standards in stem cell work. As a full-service hospital, The London Clinic offers the most comprehensive range of services of any UK private hospital, including a 13 bed, Level 3 Intensive Care Unit and in-house pathology laboratory. We employ over 1,300 expert nurses, allied healthcare professionals, doctors and support roles. Our 600 world-class consultants specialise in cancer care, digestive diseases, orthopaedics (including hips, knees, shoulders and fingers with on-site physiotherapy rehabilitation), neurology, cosmetic surgery, liver services, gastroenterology, urology, endoscopy, diabetes, haematology and endocrinology. As a charity, The London Clinic reinvests all profits to further our mission of advancing healthcare within our hospital and for the benefit of the healthcare community. We were the first private hospital in the UK to introduce robotic surgery for prostate cancer and SpyGlass technology for endoscopy, and are the only UK hospital supporting the phase three international clinical trial for Intra Operative Radiotherapy on glioblastoma multiforme. We continue to invest significantly in the education of our people, supporting nurses to complete their degrees and fellows to become consultants.