14:07 PM

The Earthquake Commission (EQC) Selects OnBase by Hyland

Natural disaster insurer is the first cloud customer utilizing Hyland’s new data centers in New Zealand

Following a comprehensive procurement process, the Earthquake Commission (EQC), a natural disaster insurer that also provides research and education to New Zealand residents, has selected OnBase by Hyland, hosted in the Hyland Cloud.

EQC will leverage OnBase as the content management component within its claims management system, Guidewire ClaimCenter®. The OnBase integration with ClaimCenter will provide staff with a more efficient way to manage customer claim documents and communications.

“We sought an enterprise information platform that would continue to enhance EQC’s future capabilities,” said Linda Smith, manager business enablement at EQC. ”By extending our Guidewire ClaimCenter functionality and automating the entire claim process, customer information is linked in a secure, centralized system. This new functionality will provide efficiencies for both customers and our staff.”

EQC is the first customer using Hyland’s new secure data centers in New Zealand. The co-located data centers in Auckland and Wellington meet the rigorous standards for data sovereignty and encryption required by New Zealand’s government, ensuring EQC’s data is protected by the highest levels of digital and physical security protocols.

“By choosing to host its OnBase solution within the Hyland Cloud, EQC adheres to strict compliance requirements to keep data localized – with secondary locations, multiple copies and N+1 redundancy – while ensuring content is always available to process claims faster and deliver resolutions to customers,” said Ruth Fisk, director of global insurance sales at Hyland.

To learn more about the benefits of integrating Guidewire ClaimCenter with OnBase, visit OnBase.com/Insurance.

About Hyland Healthcare

By combining information management and enterprise medical imaging with business process and case management capabilities, Hyland Healthcare delivers a suite of unparalleled content and image management solutions to address the clinical, financial and operational needs of healthcare organizations around the world. Every day, more than 2,000 healthcare organizations use Hyland Healthcare’s world-class solutions to become more agile, efficient and effective. The Hyland Healthcare suite of products – comprised of Acuo by HylandBrainware by HylandNilRead, OnBase by Hyland, PACSgear by Hyland, Perceptive Content and ShareBase by Hyland – are leveraged to complete patient records, eliminate reimbursement delays and enhance business processes. For more information, please visit Hyland.com/Healthcare.

Hyland Healthcare is a part of Hyland, a leader in providing software solutions for managing content, processes and cases for organizations across the globe. For over 25 years, Hyland has enabled more than 19,000 organizations to digitalize their workplaces and fundamentally transform their operations. Named one of Fortune’s Best Companies to Work For® since 2014, Hyland is widely known as both a great company to work for and a great company to do business with. For more information, please visit Hyland.com.