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Portage Mutual Insurance Selects OnBase to Meet Digital Transformation Strategy

OnBase Solution Accelerators for Guidewire InsuranceSuite™ propel IT transformation strategy for leading Canadian mutual insurer

Portage Mutual Insurance, a leading mutual insurance provider in Canada, has selected OnBase, Hyland's enterprise information platform as part of its digital transformation strategy. Portage Mutual Insurance selected OnBase because of its reputation as a leading provider of content services for the insurance industry and partnership with Guidewire. The mutual insurer will install OnBase in tandem with Guidewire ClaimCenter™ to enhance claims management capabilities.

“When searching for a content services platform, we did our due diligence to analyze the market to select the right vendor that will help us meet our needs now and into the foreseeable future,” said Randy Owens, director of marketing, brand and sales at Portage Mutual Insurance. “Hyland came out on top of our analysis for many reasons, including its impeccable reputation in the industry and the sophisticated integration between OnBase and Guidewire’s suite of products.”

The OnBase Solution Accelerators for Guidewire InsuranceSuite are validated integration points for a package of Guidewire-tested and approved software capabilities, Hyland professional services and ongoing customer support. The pre-configured solutions address common use-case scenarios and are tested and approved by both Hyland and Guidewire to maximize the value and investment in digital transformation strategies using the Guidewire insurance platform.

“Our partnership with Guidewire and maturity of our integration with its products continues to drive successful business transformation for insurers,” said Cara McFarlane, insurance solution product marketing manager at Hyland. “Portage Mutual is known for the trust its customers have in the company. Implementing OnBase and Guidewire in tandem supports its strategy to better manage information, digitally to continue to deliver superior services.”

After completing phase one of its implementation in claims, Portage Mutual plans to extend OnBase into its policy and billing departments and then its back-office solutions.

For more information about the benefits of OnBase Solution Accelerators for Guidewire, visit

*Guidewire is the owner of the Guidewire trademark.

About OnBase by Hyland

OnBase is a single enterprise information platform for managing content, processes and cases deployed on-premises or in the Hyland Cloud. Providing enterprise content management (ECM), case management, business process management (BPM), records management and capture all on a single platform, OnBase transforms organizations around the globe by empowering them to become more agile, efficient and effective. Enterprise cloud-based sharing capability for the OnBase platform is available with our complementary offering, ShareBase by Hyland.

Seamless integrations with policy, billing and claims management systems speed processing times across the entire insurance lifecycle from underwriting to claims, increasing the quality and efficiency of work and customer service. Using OnBase, more than 800 carriers have achieved results by increasing profitability through accurate and consistent underwriting decisions while decreasing response times and costs associated with claims. For more information about OnBase’s solutions for the insurance industry, please visit