OnBase by Hyland Supports Superior Student Service at Southern Adventist University

Collegedale, Tennessee-based Southern Adventist University (Southern) recently selected OnBase by Hyland to support its campus-wide digital information management strategy. Southern will migrate to OnBase from Nolij, which was recently acquired by Hyland, and will deliver functionality and workflows, increase departmental efficiencies and support superior student service.

Southern has a combined enrollment of nearly 3,000 undergraduate and graduate students with a focus on nurturing a campus learning community that engages its constituents, and includes an emphasis on advanced technology. The simultaneous install of OnBase and conversion of critical documents will begin in the financial aid and student records departments, two high-priority, student-centric areas of campus.

“We selected OnBase to help support our goal of delivering excellent service to all users, so student-facing staff have immediate access to and increased automation around a full-digital student record,” said Herdy Moniyung, director of information technology integration and development at Southern. “Real-time, self-service access to electronic forms for students and parents means we meet their needs faster, which ultimately enhances the student experience.”

After all data is converted to OnBase, the Southern information technology team has identified human resources and admissions as potential next steps in their enterprise deployment. Electronic forms, workflows and an integration with Southern’s enterprise resource planning (ERP) system, Colleague by Ellucian, are being considered for phase two to enhance business automation workflow.

“What really stood out to us was Hyland’s dedicated higher education team, and the unique way that they approached our implementation with a requirements workshop,” said Moniyung. “After evaluating each office, Hyland made suggestions and recommendations that we found invaluable. Additionally, there are a number of universities and clients within the Hyland community from whom we may learn as well.”

“We have strong experience in delivering configurable solutions that help support our higher ed customers’ unlimited potential through OnBase, and Southern is no different,” said Dave Vegh, director, higher education practice at Hyland. “Providing support to Southern early on during the sales cycle was just the beginning of our commitment to their successful transition to OnBase. That same Hyland higher education team will continue to partner with them for years to come.”

For more information about how higher education institutions are leveraging OnBase to accelerate operational efficiencies and elevate campus-wide user experiences, visit OnBase.com/HigherEd.