Hyland Positioned as a Niche Player in Gartner’s Magic Quadrant for BPM-Platform-Based Case Management Frameworks
Hyland was recently named to Gartner's Magic Quadrant for BPM-Platform-Based Case Management Frameworks report, recognizing its OnBase enterprise information platform for the second consecutive year.
Gartner analysts define BPM-platform-based case management frameworks as configurable "apps" designed to help application leaders accelerate the delivery of unique and flexible case management solutions. Hyland - including the OnBase and WorkView | Case Manager module — was one of 13 vendors recognized in the report, evaluated utilizing Gartner's methodology based on ability to execute and completeness of vision.
On a single platform, OnBase provides case management, content management and BPM capabilities, empowering organizations to manage and improve both unstructured work and structured, repeatable processes. OnBase case management capabilities support dynamic — and often unpredictable — people-driven work with solutions in areas like, service requests, incident management and investigations. In addition to enabling organizations to rapidly configure tailored case-driven solutions, OnBase also provides frameworks that offer a starting point for app creation. These include the Checklists for Process Control offering, a framework that enables organizations to quickly create dynamic checklist applications that empower knowledge workers in areas like IT help desks and customer service.
To learn more about why organizations are finding value by embracing a wide range of innovative case management solutions, visit OnBase.com/CaseManagement.