Hyland Expands Higher Education Customer Advisory Boards
Company’s industry-focused user group reaches 1,000 participants; executive advisory board adds new members
Hyland marked two major customer engagement milestones within the higher education industry, reaching one thousand members of the company’s Vertical OnBase Group of User Experts (VOGUE) and adding two members representing Perceptive Content customers to Hyland’s higher education advisory board. Both groups consist of professionals who share expert guidance and real-world scenarios with the software company, helping shape current practices and future solutions.
The VOGUE board consists of Hyland customers and leaders from the higher education space, representing public and private, and large and small institutions across the country. These experts gather feedback from end users across campus offices, and voice their needs to Hyland representatives who convert this meaningful insight into improved functionality and better integrations with key systems and applications.
At the other end of the spectrum, the Hyland higher education advisory board consists of technology executives who convene to discuss the role that IT is playing in the future of education and innovation. This group provides a macro look at higher education trends and challenges such as advancing their capture, accessibility and compliance, cloud strategies, cybersecurity and long-term goals of their institutions. This board has been deliberately chosen to represent the full range of institutions and a wide array of leading ERP and CRM solutions within their technology stack, providing Hyland with comprehensive feedback and helping the company anticipate future needs.
New members of the advisory board include:
- Mike Lucas, University of Georgia
- David Baisley, Carnegie Mellon University
They join continuing board members:
- John Ellinger, Bowling Green State University
- John McGuthry, Cal Poly Pomona
- Ben Quillian, California State University, Northridge
- Chris Manriquez, California State University, Dominguez Hills
- Miro Humer, Case Western Reserve University
- Gary Stanowski, Columbia College
- Lucas Hissong, Columbus State Community College
- Jerry Hourigan, Cuyahoga Community College
- Jim Thomas, Indiana University (System)
- Link Alander, Lone Star College System
- Kirk Kelly, Portland State University
- Bret Ingerman, Tallahassee Community College
- Bob Mains, The Ohio State University
- Susan Hunter, University of Alabama
- David Seidl, University of Notre Dame
“It’s essential to hear from our customers who share real-time campus challenges that drive enhancements to our products, customer experience, support services and community,” said Dave Vegh, director of higher education sales at Hyland. “The insight from both groups plays a critical role in our ability to stay ahead of institution needs and shape our higher education portfolio. This micro and macro input helps us lead the industry in the evolution from enterprise content management (ECM) to content services, a shift that best serves our customers with a suite of choices.”
For more information about how Hyland supports higher education institutions to realize campus-wide efficiencies and improve the student experience, visit OnBase.com/HigherEd.
About Hyland Higher Education Solutions
By combining information management solutions with business process and case management capabilities, Hyland delivers a suite of unparalleled higher education offerings to address the student, staff, financial and operational needs of institutions around the world. Every day, more than 1,100 colleges and universities use Hyland’s world-class solutions to become more agile, efficient and effective. The Hyland suite of higher education solutions – including Brainware for Transcripts, OnBase, Perceptive Content, NolijWeb and ShareBase – empower institutions to complete student records, eliminate manual data entry and enhance business processes across campus.
Hyland is a leader in providing software solutions for managing content, processes and cases for organizations across the globe. For over 25 years, Hyland has enabled more than 19,000 organizations to digitalize their workplaces and fundamentally transform their operations. Named one of Fortune’s Best Companies to Work For® since 2014, Hyland is widely known as both a great company to work for and a great company to do business with. For more information, please visit Hyland.com.