Hyland, creator of OnBase Named to FORTUNE 100 Best Companies to Work For® 2015
Leading enterprise content management (ECM) vendor makes reputable list for its unique culture, employee focus and exceptional customer service
For the second consecutive year, Hyland, creator of OnBase has been selected as a FORTUNE 100 Best Companies to Work For® due to its 'happy employees, happy customers' culture that promotes work-life balance while providing exceptional customer support and service. Moving up 17 spots from last year's ranking to 76, Hyland continues to stand out thanks to its devoted employees, which results in higher customer satisfaction levels.
In the world of technology, keeping the customer top of mind isn't always a priority, with customer service and long-term support becoming an afterthought. 'At Hyland, one of our core values is 'our customers are our partners'. It's not just something we say, it's how we do business,' said Bill Priemer president and CEO at Hyland. 'Our employees go above and beyond to ensure customers not only have the best possible solution, but also the best service, which creates successful partnerships.'
Building a strong culture is a key factor that keeps employees at Hyland, happy, healthy and engaged. Employees are encouraged to take advantage of Hyland's one-of-a-kind perks program which includes onsite amenities such as a wellness center with a nurse practitioner, day care, two fitness centers and massage therapists.
'Being named a FORTUNE Best Company to Work for, for the second year in a row, is such an honor,' said Sarah Coakley, director of employee experience at Hyland. 'It validates the direct correlation between happy employees and customer satisfaction, proving that we're among the best of the best in understanding what it takes to build an outstanding work environment where our employees thrive.'
Among the hundreds of companies vying for a place on the FORTUNE 100 Best Companies to Work For® list, Hyland was selected for inclusion based on the results of an extensive employee survey by the Great Places to Work Institute.
'A new type of 21st century company is emerging,' said China Gorman, CEO of Great Place to Work®. 'It is transforming how business is done both internally and externally. It understands that a high-trust work culture results in higher productivity, increased engagement and better financial performance. These factors ultimately lead to a competitive advantage and enable companies to quickly bounce back from challenging situations. The 100 Best companies set the standard for businesses.'
To see the complete 2015 FORTUNE 100 Best Companies to Work For® list and to learn more about how to build a high-trust workplace culture, visit www.fortune.com/best-companies. The full list will also appear in the March 9, 2015 issue of FORTUNE.