17:00 PM

Frankenmuth Insurance Converts to OnBase by Hyland

Frankenmuth Insurance, a Michigan-based insurer, is converting to OnBase by Hyland. The single enterprise information platform will be integrated with Guidewire InsuranceSuite™ to help the insurer achieve digital transformation and better manage content, processes and cases throughout its business, personal and life insurance practices.

Frankenmuth will deploy OnBase and Guidewire InsuranceSuite simultaneously within its commercial lines of business, utilizing Hyland's aligned implementation approach for a more streamlined and faster implementation process. Subsequent phases of the project will roll-out both products to personal lines and back-office operations.

'OnBase is a superior product compared to our legacy enterprise content management (ECM) system because it incorporates ECM, case management, business process management (BPM), records management and capture from a single platform,' said Philip McCain, VP of IT at Frankenmuth. 'But what really impressed our team is Hyland's partnership and alignment with Guidewire for a rapid deployment process that aligns well with our legacy core systems' transformation initiative.'

Hyland is the only enterprise content management (ECM) partner within the Guidewire PartnerConnect™ program and has five advanced integration points between OnBase and Guidewire's policy, claims, billing and contact management solutions. These Ready for Guidewire accelerators add functionality, enhance user experience, speed integration and provide a more streamlined services experience for implementation and ongoing support. The Ready for Guidewire program validates accelerators that are developed by Guidewire PartnerConnect Solution partners to help ease integration with Guidewire InsuranceSuite products.

'Frankenmuth is the 20th insurer to leverage the OnBase for Guidewire integration to increase process efficiency throughout policy, billings and claims,' said Cara McFarlane, global insurance marketing portfolio manager at Hyland, creator of OnBase. 'Our strategic partnership with Guidewire and innovative technology portfolio empowers insurers to achieve digital transformation by more effectively managing information to streamline processes, reduce costs and improve customer service.'

For more information about how other insurers have integrated OnBase with Guidewire, visit OnBase.com/Insurance.