09:53 AM

Foundations Health Solutions Wins Gold in McKnight’s Excellence in Technology Awards

Long-term care facility recognized for using OnBase to automate and improve the admissions process

Hyland Healthcare customer, Foundations Health Solutions (FHS) of North Olmstead, Ohio, won gold in the McKnight’s Excellence in Technology Awards in the admissions category. The long-term care facility was recognized for its use of OnBase, a leading enterprise information platform, to streamline the admissions process, eliminating 41 manual steps for staff and improving the patient experience.

Foundations Health Solutions uses OnBase to manage the unstructured medical records and automate the business processes involved with patient admissions. The solution leverages capture technology to electronically ingest all preadmission medical records provided by the referral source. This allows the documentation to enter workflows and be routed to the appropriate departments for insurance verification and medical review.

By utilizing OnBase capture technology and its WorkView Case Management Solution, FHS was able to create numerous efficiencies. Electronically capturing the documents prior to admission eliminated the manual task of scanning these documents into a shared file or uploading to an existing repository. Storing the documents in OnBase also allows indexing the document types to the patient level for the current episode of care.

“OnBase has been a game changer for capturing and acting on referral data quickly, streamlining work for our busy staff and ultimately making us better prepared for patients,” said James Homa, chief operation officer at Foundations Health Solutions. “Once admitted, OnBase also supports improved management and viewing of medical records, which helps our team make fully informed decisions and make them sooner.”

Content stored in OnBase can be viewed from the institution’s EMR, or any other line of business application, which eliminates the need to toggle between multiple applications. Security rights can also be configured based on user roles, helping providers meet compliance regulations.

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About Hyland Healthcare

By combining information management and enterprise medical imaging with business process and case management capabilities, Hyland Healthcare delivers a suite of unparalleled content and image management solutions to address the clinical, financial and operational needs of healthcare organizations around the world. Every day, more than 2,000 healthcare organizations use Hyland Healthcare’s world-class solutions to empower healthcare providers, inform critical decision making, and simplify information access and insight. The Hyland Healthcare suite of products – comprised of OnBase, AcuoNilRead, PACSgear, Brainware, Perceptive ContentShareBase and OneContent – are leveraged to complete patient records, eliminate reimbursement delays and enhance business processes. For more information, please visit

Hyland Healthcare is a part of Hyland, a leader in providing software solutions for managing content, processes and cases for organizations across the globe. For over 25 years, Hyland has enabled more than 19,000 organizations to digitalize their workplaces and fundamentally transform their operations. Named one of Fortune’s Best Companies to Work For® since 2014, Hyland is widely known as both a great company to work for and a great company to do business with. For more information, please visit