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Anheuser-Busch Employees’ Credit Union Celebrates 20 Years of Process Automation with OnBase

Anheuser-Busch Employees' Credit Union (ABECU), a full-service financial institution headquartered in St. Louis, achieved a major IT milestone celebrating 20 years leveraging its OnBase enterprise information platform.

The credit union originally implemented OnBase to eliminate paper and reduce the effort spent processing daily reports. After achieving these goals, ABECU quickly realized the long-term potential of the solution to become an information hub and connect information throughout the enterprise.

'We started with simple goals – to eliminate paper and reduce the time and money spent processing more than 150 daily reports,' said Stephanie Baker, technical services coordinator at ABECU. 'But over the past 20 years, our OnBase solution has become an essential system due to its ability to unify information and help our members achieve financial success. Today, every department within our credit union uses OnBase.'

ABECU's more recent projects include integrating OnBase with its FISERV core to give employees instant access to member information to complete requests faster. In July, ABECU added e-signature capabilities, through the OnBase integration for DocuSign, to create fully electronic lending and HR processes.

'The enterprise scalability of OnBase creates unlimited potential for ABECU to realize new efficiencies throughout the organization,' said Ken Malone, vice president of global technical support at Hyland, and one of the first OnBase installers at ABECU in 1996. 'It's been a pleasure working with ABECU for the past 20 years and we're looking forward to continuing our relationship by helping them provide superior member service.'

To learn more about the 5,300 financial institutions leveraging OnBase, visit OnBase.com/FinancialServices.