Hyland Newsroom

Apple has had a record quarter for revenue and beat Wall Street expectations despite ongoing supply chain and production issues. The tech giant reported that revenue was 2pc higher last quarter compared to the same period last year. Reaching $83bn, this was the highest ever for a June quarter and narrowly beat analyst expectations of $82.8bn.

The complexity of the insurance market is increasing: rising operating costs paired with growing regulatory pressure, stronger competition and higher customer demands. Insurance companies that want to assert themselves in this ecosystem must take the necessary digital innovation steps and minimize inefficiencies. But which trends should decision-makers in the insurance industry have on their screens in order to remain competitive?

With resources stretched and margins getting thinner, application programming interfaces and the API economy will continue to play a critical role in connecting services, applications, and clouds. The shape of the API landscape is changing, however. REST APIs ruled as the dominant pattern for over a decade. The next decade will be driven by GraphQL APIs. The reason is simple: GraphQL APIs are better from a consumption perspective because they enable front-end and app teams to ask for exactly what they want and get it in the shape they want—something that could never happen with REST APIs.

Hyland has announced a number of product enhancements that will 'help its customers in their digital evolution journeys'. The new product functionality, which encompasses an array of Hyland’s content services offerings, empower organization's to advance employee and customer experience initiatives while benefiting from improved platform scalability, administration and user interface enhancements.

Wexford Science & Technology, the developer tapped in 2020 to transform a stretch of Cleveland's Midtown into and innovation district, is no longer shepherding the project. Westlake-based Hyland Software, will establish a tech-training hub on the first floor, sharing the building with a nonprofit, the Cleveland Institute of Art, University Hospitals and more.

Hyland has launched its latest product enhancements and innovative solutions including SAP SuccessFactors integration. Hyland’s new OnBase integration connects HR content to corresponding employee data. Customers can use the integration to solve several business challenges, including general employee HR administration, HR onboarding, document compliance and more.

Highland Software provides a content service platform "OnBase" installed by more than 16,000 companies worldwide. We are pleased to inform you that OnBase has been adopted by Honda France Manufacturing, which manufactures power equipment in France.

The Cleveland Foundation wanted to shake things up in philanthropy and urban development in 2019 when it announced it was moving its headquarters from rented space in Playhouse Square to a new building in the impoverished Hough neighborhood on the city’s East Side. Today it’s announcing plans for the second building in the 12-acre, $400 million high-tech innovation district it’s planning next to the headquarters, halfway between downtown and University Circle.

AI continues to rise in importance as forward-thinking organizations strive to elevate services, enhance information access, reduce costs, respond faster to opportunities and threats, and create better products. AI and a host of related technologies such as augmented intelligence, machine learning, deep learning, process automation, and natural language processing are being deployed in areas as diverse as supply chain management, manufacturing, healthcare, medical research, and financial services.

Like OpenText now, Hyland, another leading international provider of content services, is now announcing various updates for numerous products. This also includes innovations for the Alfresco and Nuxeo platforms acquired in 2020 and 2021. Overall, customers should benefit from improved scalability and management of the platform as well as improvements to the user interface.

When the computer says ‘no’, is it doing so for the right reasons? That is the question increasingly being asked by financial regulators, concerned about possible bias in automated decision making. This is a topic that’s set to have extensive governance implications. So much so that the European Banking Authority (EBA) is questioning whether the use of artificial intelligence (AI) in financial services is “socially beneficial”.

Hyland, recognised by Gartner as a content services industry leader for 12 consecutive years, has launched its latest product enhancements and innovative solutions that will help customers in their digital evolution journeys. The new product functionality, which encompasses an array of Hyland’s content services offerings, empowers organisations to advance employee and customer experience initiatives while benefiting from improved platform scalability, administration and user interface enhancements.

Time-consuming and repetitive tasks annoy teams and delay processes. This is where robotic process automation comes into play. The software robots open up numerous opportunities to make better use of manpower and free up capacities for creative work in the company. And there are also winners on the other side of the processes: customers benefit from standardized inquiries, because RPA routines in customer contact run quickly, error-free and around the clock. But what should companies consider when implementing and planning an RPA strategy?

The business case for low-code and no-code tools is a compelling one: unlocking speed, agility and competitive advantage without having to recruit more developers and undergo extensive development and customisation projects. An approach to application development with no-code and low-code tools uses platform-based visual design elements – such as drop-down menus and checkboxes − to quickly develop, change and deliver business applications with minimal to no hand-coding.

Cleveland.com and the Plain Dealer are honoring 220 companies, nonprofits, schools and organizations in the 2022 Top Workplaces rankings. The list -- up from 175 employers last year -- is broken into large workplaces (with 500 employees or more), mid-size (with 150 to 499 employees) and small (149 employees and fewer). These employers, with offices in Ashtabula, Cuyahoga, Erie, Geauga, Lake, Lorain, Medina, Portage, Stark, Summit and Wayne counties, ranked best in employee surveys from employee engagement expert Energage.

Within the various public services, the digital transformation makes it possible to improve the engagement of citizens and employees. Low-code appears to be a ready-made solution. While the various government plans to modernize processes are well underway, there is still a long way to go. Could it be the public sector's turn to benefit from the digital transformation?

As companies look to become more inclusive and welcoming to members of the LGTBQ community, preferred pronouns and gender-neutral language is becoming part of company cultures in Greater Cleveland. Sometimes, it means including your preferred pronouns on an email signature or nametag. Other times, it’s using words that don’t lean on gender.

There is an intensifying need to deliver continuous value, which has led to more and more pressure for overhauling IT for speed and agility. By responding quickly to these changes, chief information officers will be better able to adapt, with technology serving as a core element of the adaptation process.

Content services solutions provider Hyland has appointed Lachie Swann to senior manager for healthcare. Based in Melbourne, Swann will lead Hyland’s healthcare team in the APAC region. He will implement growth strategies to expand the company’s healthcare footprint.

Hyland has appointed a former official from technology consulting firm Gartner as its senior manager for the company's Asia-Pacific healthcare division. Based on a press statement, Lachie Swann will lead the implementation of the company's growth strategy to expand Hyland Healthcare across APAC.

Founded in 1951, The Royal Marsden Hospital was the first cancer hospital established in the entire world. Like many other hospitals across the NHS, The Royal Marsden is in the middle of a digital transformation journey with an end goal to eliminate paper, improve workflow, optimize patient care and support research.